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Optional Settings

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External ID

In addition to patient and practice information needed to complete an inquiry, each operation also supports an optional external_id parameter which you can define and pass in with your creation request. This is useful for tracking a specific subgroup of inquiries. For instance, you can assign a unique external id to all inquiries for a specific provider on your platform. This will allow you to retrieve only the information for that provider and update that information.

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Custom Benefits Queries

We can create customized benefits queries for you so they you can specify custom follow-up questions or specific information outside the scope of a typical benefits request. For example, we could ask if two procedures can be performed on the same date of service. Contact our team, if you’d like to set one up.